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Since 1995

Trade Partner Profile: Custom View

Every part and piece of a house is important, from foundation to roof, but windows and doors – those things we use every single day – are critical to enjoying your home.

Beautiful, high quality windows can improve the overall look and value of the home, but also offer homeowners the peace of mind that they aren’t going to be dealing with leaks or malfunctions after just a few years or months. This is why we are very selective about the trade partners we work with for doors and windows in our custom construction and whole home remodel projects. Custom View Windows and Doors is our primary supplier because they have the same high standards for the products they sell as we do for the people we work with and the work we provide.

hait blue porch ceiling

This sapele mahogany door supplied by Custom View and sourced from Williamsburg Woodcraft out of North Carolina came unfinished and was stained and finished on-site.

Owned by Scott Wagner, Custom View is a specialty window and door company serving the greater Richmond residential and commercial building industry for the past 15 years. During that time they have grown to nearly a dozen employees, but what they have not done is wavered on their customized service and attention to detail or tried to expand their product line to increase their market or bottom line. Instead they have stayed laser focused on supplying high-end, reliable, well-crafted doors and windows.

Custom View is one of only 15 JELD-WEN Elite dealers and they have one of the largest showrooms in the country for this product line. JELD-WEN is a U.S.-based window manufacturer well known for their high quality and consistent reliability. Wagner says they chose to stock their entire showroom with JELD-WEN because “they do everything better than everyone else consistently.” Headquartered in Charlotte, North Carolina, they have plants all over the country, but Wagner says they continue to provide service that still feels small and family-owned.

Custom View hand-selects the builders, architects and projects they work on, focusing entirely on truly custom new construction and large-scale, whole-home renovations or additions. By keeping their customer base smaller, they are able to continue to provide hands-on, individual attention for each project. They work with our clients every step of the way from initial consultation to product selection, product completion and they even have a dedicated service department so they can service the products they sell – something that sets them apart from many other suppliers.

A Garden Window from Custom View is the centerpiece of this JRC bathroom renovation.

We have completed dozens of projects with Custom View with consistently excellent results and happy clients. Wagner sums up perfectly why the relationship between JRC and Custom View is so mutually beneficial when he says, “[JRC’s] philosophy, values and business protocol aligns very well with ours.” We agree, and look forward to working with Custom View on very many projects to come.

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